Refund and cancellation baseline.

Refund terms should be aligned with the specific service, course or contract and reviewed before online payments are activated.

Courses and events

Eligibility for a refund or transfer should be confirmed in the registration terms for each course or event, including any notice period and non-refundable costs.

Custom services

Marketing, consultancy, studio and AI projects may include work already performed, third-party costs, bookings or production expenses. Any refund or cancellation should therefore be assessed against the signed quote or contract.

Payment disputes

Clients should contact Perazim promptly at info@perazim.tech or +266 633 77 345 with the payment reference and reason for the request.

This policy is a website baseline only. It should be finalised together with the selected payment provider, course-registration terms and Perazim's approved commercial policies.